Privacy Policy

1. Introduction Welcome to IAMROYAL TRANSPORT ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.

2. Information We Collect We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other information you provide when booking a ride or making a purchase.

  • Vehicle and Trip Information: Pickup and drop-off locations, trip duration, and ride history.

  • Payment Information: Credit/debit card details and transaction history (processed through a secure third-party payment provider).

  • Technical Data: IP address, browser type, device information, and usage patterns when accessing our website.

  • Communication Data: Emails, messages, and customer service inquiries.

3. How We Use Your Information We use your information for the following purposes:

  • To provide and manage our transportation services.

  • To process payments and issue invoices.

  • To improve our website, services, and customer experience.

  • To communicate with you regarding bookings, updates, promotions, and customer support.

  • To comply with legal and regulatory requirements.

4. How We Protect Your Information We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

5. Sharing Your Information We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that help us operate our business (e.g., payment processors, IT support, marketing tools).

  • Legal Authorities: When required by law or to protect our rights and the safety of others.

  • Business Transfers: If our business is acquired or merged, your data may be transferred to the new entity.

6. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Your Rights and Choices Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Restrict certain types of data processing.

To exercise these rights, please contact us at info@iamroyaltransport.com.

8. Data Retention We retain your information for as long as necessary to fulfill our services and legal obligations. Once no longer needed, we securely delete or anonymize your data.

9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

11. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: IAMROYAL TRANSPORT, info@iamroyaltransport.com 980-439-9533

By using our services, you consent to this Privacy Policy.