PCI Compliance Policy

At [IAMROYAL TRANSPORT, we are committed to protecting the payment card information of our customers by adhering to the Payment Card Industry Data Security Standards (PCI DSS). This policy outlines our commitment to PCI compliance, the steps we take to safeguard cardholder data, and the roles and responsibilities of our employees in maintaining compliance.

1. PCI DSS Overview

The Payment Card Industry Data Security Standards (PCI DSS) are a set of security requirements designed to ensure that businesses maintain a secure environment when storing, processing, or transmitting payment card information. Compliance with these standards is necessary to protect sensitive payment data from theft, fraud, and unauthorized access.

2. Scope of PCI Compliance

This policy applies to all employees, contractors, and third-party vendors who process, store, or transmit cardholder information in connection with our services. This includes all payment systems, websites, mobile apps, and any other systems that involve the handling of payment card data.

3. Cardholder Data Protection

We take the following steps to ensure that cardholder data is securely processed, stored, and transmitted:

  • Encryption: All payment card data is encrypted using industry-standard encryption protocols during transmission. This protects the data from interception during transmission over the internet or other networks.

  • Tokenization: Where possible, we use tokenization technology to replace sensitive cardholder data with non-sensitive equivalents (tokens) that cannot be used for unauthorized transactions.

  • No Data Retention: Cardholder data is never stored on our systems, except for the necessary minimal information required for business transactions and fraud prevention. If stored for billing purposes, card data is securely encrypted and kept for the minimum time required.

  • Access Control: Access to cardholder data is strictly limited to authorized personnel. Access is granted only when necessary for processing payments or resolving payment issues.

4. Secure Systems and Networks

  • Firewall Protection: Our systems that handle payment card data are protected by firewalls that prevent unauthorized access from external sources.

  • Antivirus Software: We ensure that all systems that store or process payment card data are protected by up-to-date antivirus software to defend against malware and other malicious attacks.

  • Secure Configuration: We maintain secure configurations of all systems, including regular patching of software vulnerabilities and disabling unnecessary services or ports to reduce exposure to potential threats.

5. Employee Training and Awareness

  • PCI Compliance Training: All employees who handle cardholder data must undergo regular PCI DSS training to understand their responsibilities and best practices for securing payment card information.

  • Security Best Practices: Employees are educated on the importance of securing payment information, including using strong passwords, not sharing access credentials, and reporting suspicious activity.

6. Vendor Management

  • Third-Party Vendors: We ensure that any third-party vendors or service providers who process, store, or transmit cardholder data on our behalf are PCI DSS-compliant. We require these vendors to provide evidence of their PCI compliance and monitor their compliance status regularly.

  • Contractual Agreements: All contracts with third-party vendors handling cardholder data include clauses that require compliance with PCI DSS and the implementation of appropriate security measures to protect sensitive information.

7. Regular Audits and Monitoring

  • Internal Audits: We conduct regular internal audits of all systems and processes that handle cardholder data to ensure compliance with PCI DSS. These audits help identify potential vulnerabilities and allow us to take corrective action if necessary.

  • Continuous Monitoring: Our systems are continuously monitored for security breaches and unauthorized access. We have a response plan in place to address any security incidents that might arise.

8. Data Breach Response Plan

  • Breach Detection: We employ monitoring systems to detect any unauthorized access or data breaches involving payment card information.

  • Incident Reporting: In the event of a data breach, employees must immediately report the incident to the security team. The incident will be investigated promptly to determine the scope of the breach.

  • Compliance with Regulatory Requirements: In the event of a breach, we will comply with all applicable legal and regulatory requirements, including notifying affected customers and relevant authorities.

9. Compliance Validation

  • Self-Assessment: As part of our commitment to PCI compliance, we conduct regular self-assessments to ensure that we meet the requirements of PCI DSS. This includes completing the PCI Self-Assessment Questionnaire (SAQ) and submitting it as required.

  • External Audits: Where applicable, we undergo external audits conducted by qualified PCI auditors to validate our compliance with PCI DSS standards.

  • Ongoing Compliance: PCI compliance is an ongoing process. We will continuously monitor changes to PCI DSS requirements and ensure that our policies, procedures, and systems are updated to remain compliant.

10. Policy Changes

IAMROYAL TRANSPORT reserves the right to amend or update this PCI Compliance Policy at any time. Customers and employees will be notified of significant changes, and continued use of our services will constitute acceptance of the updated policy.

11. Contact Information

For any questions or concerns regarding this policy, please contact our compliance team at 980-439-9533 or info@iamroyaltransport.com.